Due to the items being created on demand, we are only able to give exchanges and/or store credits. Refunds are only on a case-by-case basis.
Please note the following exceptions to our Returns & Exchanges policy:
Below are some examples of common exceptions:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original product packaging
- Returned items must have no visible signs of wear or use.
To initiate an exchange, store credit or return, please complete the following steps:
Simply email us at firstname.lastname@example.org with the following information:
- Phone Number (with preferred time to call)
- Email Address
- Order Number
- Issue with Order
We are a small company. We will do our best to work with you on any issues you may have with your merchandise.
We at The BGC Apparel Company truly thank you for your patronage!